Last Updated: February 7, 2026
At Gateway Tree Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our tree service. By using our website or services, you agree to the practices outlined in this policy.
1. What Information We Collect
We collect various types of information to provide you with the best service possible:
Contact Information:
When you request a free quote, schedule service, or contact us for any reason, we may collect your name, phone number, email address, and service address.
Service Information:
We collect details related to the tree service you request, including property details, job descriptions, photos you may submit, and service preferences.
Payment Information:
If payment is required, transactions are processed securely through trusted third-party payment providers. Gateway Tree Service does not store full credit card or payment details.
Website Usage Information:
We may collect non-personal data such as pages visited, time spent on the site, device type, and general location data to help improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage tree service and tree care requests
- To communicate with you regarding quotes, scheduling, updates, or service changes
- To process payments securely
- To improve our website, services, and customer experience
- To comply with legal, regulatory, or insurance requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Necessary Cookies:
Required for basic website functionality.
Performance Cookies:
Help us understand how visitors interact with our website so we can improve content and usability.
Functionality Cookies:
Remember user preferences to provide a smoother browsing experience.
You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the website.
4. Your Rights
You have the right to:
- Access: Request information about the personal data we collect about you
- Correct: Request corrections to inaccurate or incomplete personal data
- Delete: Request deletion of your personal information, subject to legal obligations
- Opt-Out: Unsubscribe from marketing or promotional communications at any time
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Requesting disclosure of the personal information collected about you
- Requesting the deletion of your personal information, subject to certain exceptions
- Requesting that your personal information not be sold (Gateway Tree Service does not sell personal data)
To exercise these rights, please contact us using the details below.
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we follow industry-standard security practices, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party service providers who assist with payment processing, website analytics, or communication services. These providers are required to protect your information and use it only for the services they provide.
We may also disclose information when required by law or to protect our rights, property, or safety.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Gateway Tree Service
Phone: 386-438-0458
Website: https://gatewaytreeservices.com/
Address: 6067 SE County Rd 252 , Lake City FL 32025
